Get Help

• Virtual Office hours: 7:30 a.m. – 4 p.m. weekdays (excluding university holidays)
• Email: parking@ucsd.edu
• Call: (858) 534-4223

If you are having trouble linking to the U-Pass or FaSt Pass programs, or have questions about purchasing the faculty/staff FaSt pass, please email iride@ucsd.edu or call (858) 534-4223.

For technical support issues, please contact the PRONTO Support Center at (619) 595-5636 or support@ridepronto.com.

Pay or Appeal Citations

If you receive a parking ticket, you have 21 calendar days from the issue date to pay the penalty or submit a written appeal to the Office of Citation Appeals Administration (CVC 40215(a)). An appeal that is postmarked on the 21^st day is acceptable.

• After 21 days — The citation is delinquent, the penalty increases by at least the original amount and you lose your right to appeal.
• After 35 days — The Department of Motor Vehicles (DMV) places a hold on the vehicle registration and adds $20 to the doubled penalty.

Note: A vehicle that accumulates five or more unpaid citations is subject to immediate immobilization and can be towed at the owner’s expense.

More Information

• Avoid Citations
• Pay a Citation
• Payment Relief Plans
• Appeal a Citation
• Prepare an Appeal
• Citation Penalties

To ask a question about your citation, email citations@ucsd.edu.

General Information, Vehicle Rental and Electronic Fuel Keys

Laura Mandigo or Alex McLouth, (858) 534-3485

Vehicle Leasing and Procurement

Jaegan Ayoub, (858) 534-8848

Campus Vehicle Maintenance and Repairs

Jordan Eiler, (858) 534-8410

UC San Diego Vehicle Emergencies, Accidents or Incidents

• 7:30 a.m. to 4 p.m. weekdays: (858) 534-3485
• After hours: Call the UC San Diego Police Dispatcher, (858) 534-4357. Be prepared to provide detailed information so the on-call fleet services personnel can assess the situation.

Special Event Parking

• Space requests: Submit a form online.
• Onsite assistance: (858) 822-2624
• Billing questions:
  • Email: eventsparking@ucsd.edu
  • Call: (858) 534-9681

• Call: (858) 534-7422 or (858) 336-4604 [mobile number for use during phone network outages]
• Email: tritontransit@ucsd.edu

We welcome feedback and suggestions on pedestrian, micromobility, transit and ridesharing programs and facilities.

• Call: (858) 534-7422
• Email: iride@ucsd.edu

The Motorist Assistance Program is a Parking Services program that supports drivers on UC San Diego campus locations requiring:

• A battery jump (not available for motorcycles or hybrid/electric vehicles)
• Low tire inflation
• Gasoline – 1 gallon per calendar year
• Bicycle tire inflation

This service is not available at off-campus housing or business locations.

Note: Participating motorists must sign a waiver releasing the university from any liability in the event of vehicle damage.

Call for Assistance

Campus/UC San Diego Health – La Jolla

• 7:30 a.m. – 9 p.m. weekdays and 8:30 a.m. – 4:30 p.m. weekends: (858) 534-8108

UC San Diego Health – Hillcrest

• 7:30 a.m. – 9 p.m. weekdays and 8:30 a.m. – 4:30 p.m. weekends: (858) 534-8108
• All other times: (619) 543-3762