Get Help
Commuter and Visitor Service Support
For help with:
- Virtual Office hours: 6:30 a.m. – 6:30 p.m. weekdays (excluding university holidays)
- Contact: parking@ucsd.edu
- Phone: (858) 534-4223
- Website: https://transportation.ucsd.edu/
PRONTO
Need help with a PRONTO product from UC San Diego?
- Call: (858) 534-4223
- Email: iride@ucsd.edu
Citations and Appeals
Pay or Appeal Citations
If you receive a parking ticket, you have 21 calendar days from the issue date to pay the penalty or submit a written appeal to the Office of Citation Appeals Administration (CVC 40215(a)). An appeal that is postmarked on the 21st day is acceptable.
- After 21 days — The citation is delinquent, the penalty doubles and you lose your right to appeal.
- After 35 days — The Department of Motor Vehicles (DMV) places a hold on the vehicle registration and adds $20 to the doubled penalty.
Note: A vehicle that accumulates five or more unpaid citations is subject to immediate immobilization and can be towed at the owner’s expense.
More Information
- Avoid Citations
- Pay a Citation
- Payment Relief Plans
- Appeal a Citation
- Prepare an Appeal
- Citation Penalties
To ask a question about your citation, email citations@ucsd.edu.
Event Services
Special Event Parking
- Space Requests: Submit a form online.
- Onsite Assistance: (858) 822-2624
- Billing Questions:
- Contact: eventsparking@ucsd.edu<
- Phone: (858) 534-9681
Triton Transit
- Contact: (858) 534-7422
- Backup Contact: (858) 336-4604
- Email: tritontransit@ucsd.edu
Planning and Alternative Transportation
To provide feedback or suggestions on walking, bicycling, scooter, transit or ridesharing programs and facilities, use the contact information below.
- Phone: (858) 534-7422
- Email: iride@ucsd.edu
Motorist Assistance Program
The Motorist Assistance Program is a Parking Services program that supports stranded drivers requiring:
- A battery jump (not available for motorcycles or hybrid/electric vehicles)
- Low tire inflation
- Gasoline – 1 gallon per calendar year
- Bicycle tire inflation
This service is not available at La Jolla Del Sol apartments.
Note: Participating motorists must sign a waiver releasing the university from any liability in the event of vehicle damage.
Call for Assistance
Campus/UC San Diego Health – La Jolla
- 7:30 a.m. – 9 p.m. weekdays; 8:30 a.m. – 4:30 p.m. weekends: (858) 534-8108
UC San Diego Health – Hillcrest
- 7:30 a.m. – 9 p.m. weekdays; 8:30 a.m. – 4:30 p.m. weekends: (858) 534-8108
- All other times: (619) 543-3762